Technical Support

We're Here to Help

Get expert technical support for your FPGA projects, hardware integration, and engineering challenges.

Email Support

Get detailed technical assistance via email. Perfect for complex questions and in-depth troubleshooting.

Response within 24 hours
Detailed technical guidance
support@apotheotech.com

Documentation

Access comprehensive documentation, user guides, and reference materials for all our products.

Instant access
Step-by-step guides

Consulting

Need custom engineering or consulting? Our experts are available for project-based work.

Direct engineer access
Custom solutions
Get Consulting Quote

Frequently Asked Questions

What support is included with hardware purchases?

All hardware comes with basic technical support including setup guidance, documentation, and hardware troubleshooting for 90 days after purchase.

Do you provide example designs?

Yes! Most products include reference designs, example projects, and comprehensive documentation to help you get started quickly.

What development tools do you recommend?

We primarily work with Xilinx Vivado for FPGA development. Specific tool versions and requirements are listed in product documentation.

How do IP core licenses work?

IP cores are licensed per project with specific terms. Most include source code, documentation, and basic support. Custom licensing available.

Can you help with custom engineering projects?

Absolutely! We offer custom FPGA development, driver creation, and system integration services. Contact us to discuss your project requirements.

What are your support hours?

Email support is available 24/7 with responses within 24 hours on business days. Rush support available for urgent issues.

Technical Resources

Downloads

Drivers, firmware, and utilities

User Guides

Step-by-step instructions

GitHub

Example projects and code

Community

Forums and discussions

Still Need Help?

Our engineering team is ready to assist with your technical challenges and project requirements.